Turning off this TV really just brings up a black screen. I can for the life of me how to actually turn it off off. It’s mounted so hard to access the power.
QN50Q60CA
Maybe it’s defective. I would suggest returning it.
Hmm this doesn’t look right at all, maybe it’s defective?
Send it back
An off switch? You’ll get 10 years for that!
https://rec.arts.tv.narkive.com/oCoEXBGs/thoughts-on-max-headroom
try holding the off button on the remote for x-number of seconds, that works for mine, so perhaps it works for yours as well? mine is also Samsung but different model.
Is there a physical power button on the tv?
Yup it does the same thing.
Try the circuit breaker
As others have said it seems to be defective. I would suggest getting it repaired if it’s under warranty.
If you can’t turn off the power, I doubt you can as they sit in stand-by mode when Off.
Otherwise the remote would not work to turn it on.
Op’s problem is that the backlight is on. I don’t know new Samsung TVs, but that is extremely surprising if it can’t be turned off.
Just a guess - is there a settings menu somewhere? Idk what to tell you to look for but it might be in there. Good luck!
Thanks for all the replies! Followed up with a repair person and it is in fact defective.
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I have a Toshiba TV that glows dimly when off. Not as obvious as this set, but it can just make it out at night.
