I want to enter an AMD Rewards code and downloaded the AMD PVT from https://www.amdrewards.com/pvt.
However, once I enter my code, the program says:
AMD PRODUCT VERIFICATION TOOL - Linux CLI
v0.9.9.6
System check did not pass.
A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again.
What can I do about that? Why does it not detect a qualifying product even though I clearly have it installed in my system as shown by lspci?
It didn’t work for me either. I contacted their support and they asked for a picture of the serial number on the box, a copy of the invoice and the code. They got it verified a few hours later.