Friends don’t let their friends buy HP.

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    10 months ago

    This is the best summary I could come up with:


    The company debuted a subscription service today — just like CEO Enrique Lores said it would last month — called the HP All-In Plan.

    So if you decide HP All-In isn’t for you after all, you’ll have to return the printer and go back to rubbing elbows with everyone else at FedEx whenever the need to print arises.

    That way, if a firmware upgrade blue-screens your printer, at least you have some recourse that doesn’t involve driving to a store to buy a whole new one.

    And receiving ink before you run out is great if you are, like me, the kind of person who ignores the “low ink” warning all the way until I’m fully out and am actually printing something critical, rather than coloring pages for your kid, for once.

    But those are mostly functions of the fact that I don’t really print that often and rarely encounter the annoyances of printer ownership.

    One is HP’s plan, which appeals to the frustration of user-hostile experiences like scanners that don’t work because you bought third-party ink and printers that become unusable without some serious effort because you moved overseas.


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