The first crewed voyage of Boeing’s Starliner was supposed to last around a week, but the high-stakes mission is still in limbo eight weeks after launch.
Their high-stakes mission was supposed to last about a week — but 56 days later, two NASA astronauts are still aboard the International Space Station, waiting as teams on the ground try to figure out how to bring them home safely in the Boeing spaceship they rode to orbit.
The beleaguered Starliner capsule has two problems: its propulsion system is leaking helium and five of its thrusters malfunctioned as it was docking with the space station. Mission managers were aware of the leaks before the vehicle lifted off but had said they were unlikely to affect the flight or the astronauts’ safety.
The first-time I was promoted to management, I had no idea what I was doing. Managing people is a totally different skill set to the highly technical positions I had before. So I decided to look into management courses etc. to try to figure it out. I convinced my company to pay for a few graduate level courses.
After a very short time in these courses, it became abundantly clear nobody else had a clue either. They had ideas and "case studies’ but no actual proof of anything. It was all a bunch of bullshit fads to make money.
Over the decades I have come to understand why a good manager is such a unicorn. A good manager has to care about both the people and the business equally. It’s a razor thin balancing act. I have met exactly one person who fits this model.
You have to care about the people, to foster a culture of caring about the work. Caring, motivated people are the backbone of a business - they aren’t easily replaceable resources that you just hire off the street as needed.