The meter reading folks rarely show up to witness a gas and electric reading. Sibelga sent me a blank form so I can give the figures myself. Then either Sibelga ignored my figures, or communication broke down between Sibelga and my supplier.
So I received a huge bill. I would not care about overestimated consumption if prices were increasing (because then I would be paying a lower price per kWh). But it’s the other way around. Prices dropped. So the energy supplier is overpricing my consumption by overestimating the consumption before a price drop.
They did not look at my meter before the decompté settlement invoice and also did not check it on the day of the price drop. I took photos but I don’t think they will be trusted because I cannot prove when the photos were taken.
Is there any recourse?
Hm… Never had that, try to call them or send an email I guess