MARK SURMAN, PRESIDENT, MOZILLA Keeping the internet, and the content that makes it a vital and vibrant part of our global society, free and accessible has

    • d0ntpan1c@lemmy.blahaj.zone
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      19 hours ago

      They’ve tried, notice how many of their products and services with a cost get shut down?

      Their power users are too picky for what they offer, and the normie users wouldn’t want a product the power users demand.

      • lemmeBe@sh.itjust.works
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        1 hour ago

        And then SimpleLogin comes, as just one example, and succeeds. Mozilla obviously messed up all their efforts, for one reason or another.

      • Possibly linux@lemmy.zip
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        18 hours ago

        It sounds like a management issue. They keep frolicking around and not listening to the userbase. There is no reason other than management that Mozilla couldn’t be a profitable and sustainable company. They create some half baked thing no one asked for and then kill it off.

      • PriorityMotif@lemmy.world
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        18 hours ago

        That’s why you make enterprise products. Companies will continue to pay for services they don’t even use for years because nobody knows what it is or what it does.

      • Possibly linux@lemmy.zip
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        18 hours ago

        Not really

        They create 100 random things no one wanted and then offered then mostly for free. They have a massive management problem. I think the biggest issue is how risk adverse they are. They don’t want to take big risks so they instead take a bunch of small useful risks that fail. They need to start something and then commit. Also baking more things into Firefox is not the way forward. They need stuff that is separate and useful.

        • Blisterexe@lemmy.zipOP
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          18 hours ago

          they tried a bucnh of paid services, like their vpn, email alias and data broker remover.

          Do you think you can come up with a better idea?

          • LWD@lemm.ee
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            18 hours ago

            Why not ask the CEO of Mozilla? They’re paid to have all the smart ideas, allegedly.