• TerribleHands [he/him]@hexbear.net
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    23 days ago

    I’ve heard that Uber subsidizes low tips to make sure orders get fulfilled if they’re not accepted by a driver in a reasonable time frame.

    Wait, is the implication here that you tip in advance?

    • Bureaucrat [pup/pup's, null/void]@hexbear.net
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      23 days ago

      Most delivery apps ask you to tip in advance and show varying amounts of information to the driver for them to make their decision on whether to accept it.

      Some show enough to where drivers can intuit someone is tipping $0 or a low amount for something very far away. You can add more to the tip after, but not tipping upfront gets you slower service because the drivers then prioritize other orders.

        • Bureaucrat [pup/pup's, null/void]@hexbear.net
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          23 days ago

          Functionally, that’s exactly what it is. Drivers get paid a criminally low base rate for accepting deliveries, which is what gets raised the longer an order sits without someone accepting it, as the other user mentioned. It works practically the same as states that have $2 wages for servers that get made up with customer tips. You can tip $0 if you’re fine waiting an hour+ for someone to accept the order if you live in a larger city. There’s no incentive for drivers to accept lower paid orders. The solution isn’t to be Mr. Pink though, it’s to not use delivery apps, tip a decent amount with the knowledge that the drivers don’t get paid much, or work to regulate the industry to enforce reasonable minimums so that drivers don’t have to rely on tips, just like with restaurant servers.

      • keepcarrot [she/her]@hexbear.net
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        22 days ago

        Huh, here our apps ask us for a tip after, and they’re also quite low. But also we’re a near zero tips culture and full time minimum wage is enough to build up savings