Sometimes I get grocery delivery. They need to handle my groceries such that the eggs aren’t cracked, the flour isn’t spilled, and stuff is delivered to where I can retrieve it. It’s also nice if they can do so courteously.
However, the tip has to be added at time of order. I tip because it’s a long way from the store to my place, and they are providing a service I could be doing myself. However, I do always worry that if the system is set up “tip up front,” that could indicate that the people are being underpaid, and it’s not just regular employees who are getting an extra tip plus regular pay to do a bit of extra work normally outside their job description.
Not cracking eggs is part of the job. If they crack and egg they failed. If they don’t crack your eggs they did their basic job. If your distance is longer by enough that this matters they should just charge you more for delivery not pretend about it.
Tipping a wait who fills your water is about them doing a job, and even there it is more about not tipping a waiter who doesn’t do their job.
I still don’t think tipping is appropriate, or even necessary, in that context.
When I was a teen, working at a local grocery store, I would do my best to go above and beyond for customers.
If I was on cash, I would pack their groceries. If a customer needed help bringing their groceries outside, or to help load it into their car, I’d gladly do that. I wasn’t being paid extra for any of that, but I considered it my job to provide high-quality service, even at a grocery store.
We didn’t accept tips back then, so this wasn’t fake customer service.
Tipping these days has gone beyond just habit. We get asked to tip for quite literally a single movement, or a 10-second task. It’s beyond the point of absurdity.
Nowadays, grocery stores do not provide the services that I took pride in providing decades ago. They expect you to be the cashier and bag packer now. Funny enough, they don’t ask for tips when you work for free, they ask for donations, instead!
Tipping is the enshittification of the customer service industry. And as a consumer, it gives me one more reason not to spend my money at those places.
Depends on the delivery.
Sometimes I get grocery delivery. They need to handle my groceries such that the eggs aren’t cracked, the flour isn’t spilled, and stuff is delivered to where I can retrieve it. It’s also nice if they can do so courteously.
However, the tip has to be added at time of order. I tip because it’s a long way from the store to my place, and they are providing a service I could be doing myself. However, I do always worry that if the system is set up “tip up front,” that could indicate that the people are being underpaid, and it’s not just regular employees who are getting an extra tip plus regular pay to do a bit of extra work normally outside their job description.
Not cracking eggs is part of the job. If they crack and egg they failed. If they don’t crack your eggs they did their basic job. If your distance is longer by enough that this matters they should just charge you more for delivery not pretend about it.
Tipping a wait who fills your water is about them doing a job, and even there it is more about not tipping a waiter who doesn’t do their job.
I still don’t think tipping is appropriate, or even necessary, in that context.
When I was a teen, working at a local grocery store, I would do my best to go above and beyond for customers.
If I was on cash, I would pack their groceries. If a customer needed help bringing their groceries outside, or to help load it into their car, I’d gladly do that. I wasn’t being paid extra for any of that, but I considered it my job to provide high-quality service, even at a grocery store.
We didn’t accept tips back then, so this wasn’t fake customer service.
Tipping these days has gone beyond just habit. We get asked to tip for quite literally a single movement, or a 10-second task. It’s beyond the point of absurdity.
Nowadays, grocery stores do not provide the services that I took pride in providing decades ago. They expect you to be the cashier and bag packer now. Funny enough, they don’t ask for tips when you work for free, they ask for donations, instead!
Tipping is the enshittification of the customer service industry. And as a consumer, it gives me one more reason not to spend my money at those places.