A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten...

A breast cancer surgeon had to “scrub out mid-surgery” to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, “It’s 2025, and navigating insurance has somehow just gotten worse.”

  • niva
    4·
    9 hours ago

    At the very least there should be a law, forcing any health insurance to at least cover all costs needed to insure survival and long term health. And what is needed for survival and long term health is defined by the Doctor and not by the insurance company!!! Honestly, no idea why this is not law in any rich country in 2025!

    • Apytele@sh.itjust.works
      1·
      1 hour ago

      I mean that’s basically all medicine besides some very specific aesthetic services. Even plastic surgeons do some amazing work sewing people’s faces back on after animal attacks and industrial accidents and whatnot. This is a medical journal article of an amazing facial reconstruction after a car crash but fair warning that in the initial images his face is basically… gone (Scary Link). I’ve also heard stories of general and trauma surgeons trying to find a plastics doctor at 2am to sew a toddler’s face back on after various accidents because while part of stitching anything up is minimizing scarring the delicate skin of a tiny face that has a lot more growing to do is just outside of their skillset once the injury is past a certain surface area.