iliketurtles@lemmy.world to Programmer Humor@lemmy.ml · 2 years agoCreate A Bug Ticketlemmy.worldimagemessage-square25fedilinkarrow-up1480arrow-down14
arrow-up1476arrow-down1imageCreate A Bug Ticketlemmy.worldiliketurtles@lemmy.world to Programmer Humor@lemmy.ml · 2 years agomessage-square25fedilink
minus-squarePetri@sh.itjust.workslinkfedilinkarrow-up5·2 years agoOr it’s because every time they make a ticket it’s so messy it can’t be understood. Of course the grizzly way to respond back is to reassign it back to the QA and demand clarity and reproduction of the issue.
minus-squareabraxas@lemmy.mllinkfedilinkarrow-up3·2 years agoThat ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
minus-squarePetri@lemmy.mllinkfedilinkarrow-up1·2 years agoYou’d be surprised at how many folks take it personally…
Or it’s because every time they make a ticket it’s so messy it can’t be understood.
Of course the grizzly way to respond back is to reassign it back to the QA and demand clarity and reproduction of the issue.
That ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
You’d be surprised at how many folks take it personally…