I thought that was a major plot point. He is a jerk because he failed so early in his life, but then Leslie shows him how to let go of the past and live in the present which allows him to open his heart to her.

I thought it was a great story arc for his character.

Before P&R he mostly played dick roles.

I mean it’s true, Chris brings Ben around so they can do a version of Good Cop, Bad Cop. Which kinda didn’t make me like Chris at the beginning.

“lovable” ?

“It’s kind of a small horse. I mean, what am I missing ?”