I’m a FOSS (free and open source software) contributor and enthusiast. So I prefer to use such products (Lemmy instead of Reddit, Linux instead of Windows, Firefox instead of Chrome, Signal instead of WhatsApp, you get the idea). Was just thinking that if everyone moved to such solutions, the tech and ad industry would lose billions of dollars. That would translate to governments losing billions of dollars in tax revenue. Would such a move ever be encouraged then by the governments?
Open Office etc. have been tried by governments with varying degrees of success. I think Germany is the best known example.
One issue that isn’t really about the software is the accountability. If it breaks, or it breaks something else, who’s is responsible? Governments can either pay a lot of money to fix it themselves or wait and hope for someone else to do it eventually. With paid software it’s a lot easier to confront the tech company because they were already paid for it to work, so the responsibility of it working is very clear. Also using “industry standards” ensures that someone else has he same problem, so there are many others who also want it fixed.
The days where every company had an IT-department is long gone. Today software needs to work without individual customization. Thankfully there are also better standards for everything like documents, file exchanges, APIs etc., so technically open source ought to be able to do it just as well as commercial software. It’s just that we also know that software is never really finished or complete. It has to be updated continuously because things keeps evolving. That is more difficult when not using the de facto standard.
Remember too that this is my companies like Microsoft and Adobe are adamant about getting their products in to the education sector. Once people have grown up with certain software suites, they’re uncomfortable with anything else and will almost collectively demand them from an employer.