I’ve been a Proton Unlimited subscriber for some time now. I’ve always had an issue on Proton Mail (Android) when composing a new email it comes pre-filled with a number of blank lines in the body. Definitely a minor issue as it hadn’t been fixed for a long time I decided to file a bug report. This was Proton’s response:

Currently, this is the expected behavior when you are composing a message through the Proton Mail Android application.

Please kindly note that other users have expressed their opinion regarding this behavior as well and we have added your vote for this feature improvement request.

Basically: it’s not a bug, it’s a feature!

Is there actually anyone out there relying on this “feature”?

  • nutbutter
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    1 year ago

    I use only Thunderbird to send mail, so, I haven’t really experienced it.

    But their poor Linux support and some other factors, really make me want to leave them. As soon as I learn to properly self-host email, I am out of Proton’s ecosystem.

    • Fjor@lemm.ee
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      1 year ago

      Really don’t understand why they don’t push more on the Linux side of things. Defo a big minus, but sadly there are not many other good ecp systems out there that offer what they offer afaik.

    • GrappleHat@lemmy.ml
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      1 year ago

      What’s missing for Linux? I use Linux + Proton & haven’t noticed anything missing?

      Well, on second thought there is no Linux GUI version of their VPN is there? I prefer terminal apps though, so this never bothered me. But I could definitely see that as an annoyance to others.

      • nutbutter
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        1 year ago

        VPN GUI exists but it is terrible. CLI works great but still there are so many missing features. WireGuard and Stealth protocols, for example. Linux users are stuck with OpenVPN. There is no port forwarding either. It’s available on Windows, why not on Linux?

        Then there is Drive Sync client. They released a beta for Windows and clearly stated that they have no plans on developing a Linux client in near future.

  • Synapse@lemmy.world
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    1 year ago

    I’ve never noticed the blanc lines until now, it never bothered me I guess. I believe Gmail behaves in the same way, also I haven’t use Gmail on mobile for a long while.

    • stifle867@programming.devOP
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      1 year ago

      No other email client on any platform behaves this way AFAIK. Below is Gmail, you can see from the placeholder text which only displays when the contents are blank. Proton Mail also displays this placeholder text when the body is blank.

      Gmail (default):

      Proton Mail (after deleting empty lines):

  • gian @lemmy.grys.it
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    1 year ago

    The lines before the signature you mean ? Yes, to me they make easier to tap on the message area and start writing.

  • Bogasse@lemmy.ml
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    1 year ago

    I’m on your side on this one, I always start my messages by adjusting the number of blank lines. And also it always frighten me that I might be breaking some kind of convention 😱