If you have an old T-Mobile plan you'll still be able to keep it, without calling into customer support.
    • Nougat@kbin.social
      10·
      1 year ago

      They were going to, but you could opt out of that move … if you knew it was going to happen.

      On top of that, some people were going to be moved off of “Plan A” onto “Plan B,” while other people were going to be moved off of “Plan B” onto “Plan C.” The whole thing about ending obsolete plans was hogwash. It was clearly “We want more money.”

        • IMALlama@lemmy.worldEnglish
          2·
          1 year ago

          They would have made it pretty easy to catch too. I get a text from them every month when they charge my auto pay, including the amount.

    • raptir@lemdro.idEnglish
      1·
      1 year ago

      They were telling them, and giving them the opportunity to opt out (after dealing with a sales pitch).

      Still crappy, but exaggerating doesn’t help anything.

        • raptir@lemdro.idEnglish
          1·
          1 year ago

          Did you get migrated? They started with a limited test that included outreach before migration and cancelled the plan to expand it after everyone was furious.

      • LanternEverywhere@kbin.social
        9·
        1 year ago

        That doesn’t make it legal. This is bedrock established law. There are a million things one can write into a contract that are illegal terms and not legally binding. You can sign a contract saying you have to cut off your arm but that’s not a legally binding contract.