Whether you are a buyer of security services, or a provider of them, what metrics, visuals, information is actually important to customers? What is the preferred way to consume reports - emails, dashboards, PDF reports, chat bots, smoke signals? Any thoughts and inputs much appreciated!

  • cyberhakon@infosec.pubOP
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    1 year ago

    Thank you for an excellent perspective! I really like the narrative story approach. Often I find reports too dry to provide the necessary context, the storytelling approach can provide a good antidote against that!