Dukaan founder and CEO Suumit Shah revealed that 90% of the company’s support staff has been laid off after the introduction of an AI chatbot to answer customer support queries.

  • BorgDrone@lemmy.one
    link
    fedilink
    English
    arrow-up
    12
    ·
    1 year ago

    This is great news. Working for a helpdesk is hell. The fewer people who have to do it the better.

    The problem is not the loss of jobs, we should strive to eliminate as many jobs as possible. The problem is the link between labor and income.

    • Tatters@feddit.uk
      link
      fedilink
      English
      arrow-up
      5
      arrow-down
      1
      ·
      1 year ago

      “ we should strive to eliminate as many jobs as possible.”

      Which will make assimilation into the Collective all the easier. We know your kind.