Do you happen to know banks that meet these criteria?

  • Telephone banking (of some fashion) provided
  • TOTP for 2FA is a) available and b) its use is not contingent on the use of an app; 2FA seeds are freely exportable by the user via web login
  • Kayel@aussie.zoneEnglish
    1·
    1 year ago

    The telephone banking for most are trash. Never forget your account and every detail about it or you’ll end up spending 5 hours waiting to be verified in person.

    Combank, Unibank (and i assume teach mut, fire and nurses, etc) and NAB do not have TOTP.

    • odeOPEnglish
      1·
      1 year ago

      Thanks (I guess) for letting me know what to avoid. Disappointing.

      • hikarulsi@lemmy.worldEnglish
        2·
        1 year ago

        HSBC phone banking is excellent. It feels like they are racing to pick your phone call once you go through a few options. Used it for 3 years now and not even once I was disappointed

        HSBC app is lacking behind, yet by default, online purchases are confirmed by SMS for new merchants, larger price or if they detects something odd

        • odeOPEnglish
          1·
          1 year ago

          Thank you, will look into them.