I once took every paper I had ever been issued to the VA for an appointment to try to get some care. We’re talking a 6" tall stack of papers. After waiting all day long I was finally seen by a case worker or whatever they’re called. He spent 2 seconds flipping through my paperwork and told me I was missing a form that I needed. So I left and spent a couple of weeks figuring out how to get that form, and requesting one. After I received the form I took another day off work and went back to the VA with that form, plus my 6" tall stack of paperwork. Queue waiting all day again only for the same thing to happen, but this time it was a different form he said I was missing. I asked him to tell me every form I would need so that I don’t have to repeat this step again and he wouldn’t tell me. This happened a couple more times. I finally gave up and went to a private specialist.
Yup. They hire the most apathetic people and again the amount of paperwork is clearly designed to make people give up. Sorry you had to deal with that.
The VA sucks. They’re just awful. Vets get the bare minimum IF anything at all. And oh my God at the red tape and paperwork.
I once took every paper I had ever been issued to the VA for an appointment to try to get some care. We’re talking a 6" tall stack of papers. After waiting all day long I was finally seen by a case worker or whatever they’re called. He spent 2 seconds flipping through my paperwork and told me I was missing a form that I needed. So I left and spent a couple of weeks figuring out how to get that form, and requesting one. After I received the form I took another day off work and went back to the VA with that form, plus my 6" tall stack of paperwork. Queue waiting all day again only for the same thing to happen, but this time it was a different form he said I was missing. I asked him to tell me every form I would need so that I don’t have to repeat this step again and he wouldn’t tell me. This happened a couple more times. I finally gave up and went to a private specialist.
Yup. They hire the most apathetic people and again the amount of paperwork is clearly designed to make people give up. Sorry you had to deal with that.