• MirthfulAlembic@lemmy.world
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    10 months ago

    One of the regional grocery stores in my part of the US has these (if you have an account). Before I did online ordering with curbside pickup, this was how I shopped. I didn’t understand why it wasn’t more popular. It made checking out so quick. Every twenty or so trips I’d be randomly “audited,” where some poor employee had to rifle through my bags to double check I wasn’t stealing anything.

    • jol
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      10 months ago

      The chance to be randomly audited would put me off from ever using it again. Specially when you know that randomly = you look brown or immigrant most of times.

      • FlumPHP@programming.dev
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        10 months ago

        At Giant, I’m pretty sure it’s decided by the system based on some algorithm, not the employee. The one time I was audited, we were in the store for a long time and had removed a few items from the cart after adding them.

        The audit consisted of the employee scanning ten random items and confirming we had scanned them too.

        • raynethackery@lemmy.world
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          10 months ago

          When I was using food stamps/EBT, I was audited every time I used the hand scanner at Stop and Shop. Luckily, I don’t have to use food stamps anymore.

          • FlumPHP@programming.dev
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            10 months ago

            Well that’s some bull. The software knows what items are covered and which aren’t, so that’s just assuming folks needing help are thieves.

            • raynethackery@lemmy.world
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              10 months ago

              Yeah, luckily an Aldi opened down the street and I started shopping there. I don’t need food stamps now but with the way prices are going…

        • jol
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          10 months ago

          Ah, yes, yes. We’re not racist, it’s the system! It’s an algorithm! I never heard that one before. It’s also a sustym that randomly checks you at the airport.

          • Nollij@sopuli.xyz
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            10 months ago

            It all depends on how truly random the system is. Each checkout (or ticket, or whatever) assigned a random number between 1 and 20, with 20 meaning audit? That’s non-discriminatory. But it’s also not tuned for the purpose of finding shoplifters (etc).

            When you start adding criteria, they are often at least correlated with discrimination. Food stamps were mentioned elsewhere. Flight history to/from a list of hostile countries for airports. The list goes on. Technically not based on things like race, but it’s a paper-thin distinction in some cases.

            • jol
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              10 months ago

              How do you know there’s not someone looking at se purity cameras triggering random audits?

              • Nollij@sopuli.xyz
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                10 months ago

                Then that’s not random by any definition of the word. It’s targeted.

                It’s entirely possible, even likely, that management would keep claiming that it’s random when it’s not. But then we’re not talking about any algorithms.

                • jol
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                  10 months ago

                  That’s the point I’m making.

    • Frosty@pawb.social
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      10 months ago

      We used to have this (scan-as-you-shop) at Wegman’s in the northeast US, but at some point they decided to withdraw the program to re-think on it.