

Yep, we’re fortunate enough to still have on-prem servers (we’ve also got co-located and cloud assets as well). So those plus the IP phones and all the routing since we have a few satellite offices that routed through the main office. Breaking the field offices out of that was part of the changes were were doing.































Pretty much. We have a maintenance window of X hours starting at Y o’clock and a schedule we follow. The last hour to 90 minutes of the window is the decision point where we either finalize things if they’re on track or rollback and re-schedule after breaking down what went wrong.