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Alright team, I’m bringing the opposite opinion to this thread. Bring your pitchforks.
Two things :
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Hanlon’s razor. Consultants are not mensa candidates. They are ordinary people who sometimes do a shit job.
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Complexity. Each state has its own wildly complex eligibility and availability rules. Each insurer within each state, equally so. As much as this article shits on Deloitte for having 20+ state contracts, that doesn’t mean 1 common platform / common solution. People within the fediverse - being somewhat more tech inclined - should have some empathy for this
I hate Deloitte as much as the next guy, but why no hatred for the politicians (or special interest groups comprised of insurers) that wrote opaque state-based legislation? Speaking of insurers, why no hate for them? Whether private or public - they literally have a vested interest in denying coverage…
If we are going to throw stones, let’s find the right villain.
Agree with all your points. I just wanted to remind people to hate the architect (in this case politicians and insurers), not just the coder.