• SlopppyEngineer
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    1 year ago

    The machine scans a product twice and removing it means assistance. There is no dedicated person for self scan anymore, so they often have to come from halfway the store. In the end it’s faster and less hassle queuing at the conveyors.

    If you have a coupon from the empties machine it will be checked by the absent assistent. When the regular cashier has finished all their customers they’ll come over and press the confirm button. Again, easier and faster queueing at the regular cashier.

    And because you don’t use the self checkout that often, the time you do it it you get flagged for a manual check more often because now the system doesn’t trust you that much.

    When the store was new, people tried it out but these days it’s just people that buy one can of soda.