Fair-code is not a software license. It describes a software model where software:
- is generally free to use and can be distributed by anybody
- has its source code openly available
- can be extended by anybody in public and private communities
- is commercially restricted by its authors
I personally don’t have an issue with companies commercialising software if they provide customer support - I wouldn’t want to deal with why it won’t work on some guy’s custom linux distro or filter through bugs where people are doing something weird, and so as long as the company aren’t just redirecting that all to the devs (which it seems like they aren’t here?) then fine they’re providing a service so frankly it makes more sense as saas than most things do