Maybe I’m misremembering the context of it, Milton literally had a job so useless they didn’t realize they had fired him and forgot to take him off the payroll. There was also that “what would you say you do here?” Interaction, the best he could come up with was he deals with the customers so the engineers don’t have to, when questioned about how he takes info from the costumer, he insists the Secretary does that, at which point they ask him what he actually does then. He ends up so frustrated at the questioning and not having a good answer that he emphatically decries himself a people person in a very unpersonable manner.
The “what would ya say you do here” bit is a play on the real-life situation of defending a job to people that sounds stupid on the surface but has value. In reality, that person works in customer relationships.
Milton isn’t unimportant, they just treat him like shit. I’ve been a Milton, and am willing to bet most people have felt that way.
Bob Slydell : What you do at Initech is you take the specifications from the customer and bring them down to the software engineers?
Tom Smykowski : Yes, yes that’s right.
Bob Porter : Well then I just have to ask why can’t the customers take them directly to the software people?
Tom Smykowski : Well, I’ll tell you why, because, engineers are not good at dealing with customers.
Bob Slydell : So you physically take the specs from the customer?
Tom Smykowski : Well… No. My secretary does that, or they’re faxed.
Bob Porter : So then you must physically bring them to the software people?
Tom Smykowski : Well… No…. Ah sometimes.
Bob Slydell : What would you say you do here?
Seems like he never even talks to the customers let alone handles customer relations. Best case scenario he translates customer specs that someone else takes down for him into the format the software engineers will prefer to read, but if that was the case why not say that instead of making yourself appear to be a useless middleman?
Don’t quote the old magic at me, witch, I was there when it was written.
I have Office Space memorized. You not understanding that this dude imploded when asked about his job, while the actual waste in the company is the amount of leadership overhead that exists off-screen (“I have 8 different bosses, Bob”) is leading to your confusion about the intent of this scene.
Maybe I’m misremembering the context of it, Milton literally had a job so useless they didn’t realize they had fired him and forgot to take him off the payroll. There was also that “what would you say you do here?” Interaction, the best he could come up with was he deals with the customers so the engineers don’t have to, when questioned about how he takes info from the costumer, he insists the Secretary does that, at which point they ask him what he actually does then. He ends up so frustrated at the questioning and not having a good answer that he emphatically decries himself a people person in a very unpersonable manner.
The “what would ya say you do here” bit is a play on the real-life situation of defending a job to people that sounds stupid on the surface but has value. In reality, that person works in customer relationships.
Milton isn’t unimportant, they just treat him like shit. I’ve been a Milton, and am willing to bet most people have felt that way.
Bob Slydell : What you do at Initech is you take the specifications from the customer and bring them down to the software engineers? Tom Smykowski : Yes, yes that’s right. Bob Porter : Well then I just have to ask why can’t the customers take them directly to the software people? Tom Smykowski : Well, I’ll tell you why, because, engineers are not good at dealing with customers. Bob Slydell : So you physically take the specs from the customer? Tom Smykowski : Well… No. My secretary does that, or they’re faxed. Bob Porter : So then you must physically bring them to the software people? Tom Smykowski : Well… No…. Ah sometimes. Bob Slydell : What would you say you do here?
Seems like he never even talks to the customers let alone handles customer relations. Best case scenario he translates customer specs that someone else takes down for him into the format the software engineers will prefer to read, but if that was the case why not say that instead of making yourself appear to be a useless middleman?
Don’t quote the old magic at me, witch, I was there when it was written.
I have Office Space memorized. You not understanding that this dude imploded when asked about his job, while the actual waste in the company is the amount of leadership overhead that exists off-screen (“I have 8 different bosses, Bob”) is leading to your confusion about the intent of this scene.