People in the comments claiming it’s social anxiety but I have no problem talking to people face to face or in an internet-based voice or video call. But phone calls are just ass. The audio quality sucks, I barely understand what the other person says and I don’t get to choose when and where it happens, might be one or both people are in some noisy situation etc and it’s just all around so awkward. I also think it’s kinda rude. A message is “Hey I want to exchange X information, reply whenever you want”, a call is “YOU WILL PAY ATTENTION TO ME RIGHT NOW”. It’s also incredibly annoying when some official place insists on phone calls only. Fucking brilliant, now I have to take half an hour of my day queueing and/or calling repeatedly to get done what I would have typed out in half a minute as an email. It’s even worse if it’s them who call you. “You will get a call from us in the next 3 days”. Now I have to be on fucking high alert to be available at that exact time or the back and forth missed calls start. Instead of just receiving an email and replying whenever.
Edit: not to even mention that text is permanent and can be referenced later while calls are not
People in the comments claiming it’s social anxiety but I have no problem talking to people face to face or in an internet-based voice or video call. But phone calls are just ass. The audio quality sucks, I barely understand what the other person says and I don’t get to choose when and where it happens, might be one or both people are in some noisy situation etc and it’s just all around so awkward. I also think it’s kinda rude. A message is “Hey I want to exchange X information, reply whenever you want”, a call is “YOU WILL PAY ATTENTION TO ME RIGHT NOW”. It’s also incredibly annoying when some official place insists on phone calls only. Fucking brilliant, now I have to take half an hour of my day queueing and/or calling repeatedly to get done what I would have typed out in half a minute as an email. It’s even worse if it’s them who call you. “You will get a call from us in the next 3 days”. Now I have to be on fucking high alert to be available at that exact time or the back and forth missed calls start. Instead of just receiving an email and replying whenever.
Edit: not to even mention that text is permanent and can be referenced later while calls are not
This is the correct answer.