• Atelopus-zeteki@fedia.io
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    8 hours ago

    I gu-ar-an-tea the server didn’t make up those tips, so we’re talking about the manager, or corporate flunky in the stocks, right?

    • WoodScientist@lemmy.world
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      4 hours ago

      This seems something done by the servers. The managers, let alone corporate, don’t care about the tip amounts. Why would corporate design a system to enrage customers, when corporate isn’t the one receiving the money?

    • Kaity@leminal.space
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      7 hours ago

      it’s going to be corporate, In-store managers have practically no control. The person in charge of these practices is likely to be titled a regional director or similar, and even then they are going to be “translating” and implementing board/owner instructions.