In a wider context. It prevents consumers of information from becoming producers of information. If you are in a thread (reddit, stack overflow, w/e) and happen to know an answer or have extra useful information, many people will type that out in a reply. However, with a chatbot, there is nothing to reply to. No place where the wealth of human knowledge can be expanded. Your experience and knowledge is kept to yourself.
This not only means the conversations never happen, it also means future chatbots don’t have this information to work with, as they require the conversations in the first place to draw from.
In a wider context. It prevents consumers of information from becoming producers of information. If you are in a thread (reddit, stack overflow, w/e) and happen to know an answer or have extra useful information, many people will type that out in a reply. However, with a chatbot, there is nothing to reply to. No place where the wealth of human knowledge can be expanded. Your experience and knowledge is kept to yourself.
This not only means the conversations never happen, it also means future chatbots don’t have this information to work with, as they require the conversations in the first place to draw from.