Note: Tagged “general” because the fediverse is disproportionately in favor of Linux/FOSS.
In the past, I wouldn’t hold this opinion, but as Windows has become increasingly dumbed down and clouded up, it’s become something of a sore spot to deal with Windows folks.
If something goes wrong and you ask a Windows admin for logs? Good luck. In all fairness, Windows logging is pretty terrible if the software uses the Event logger. Still, pulling logs or checking for obvious issues along those lines is a foreign concept to 90+% of them. Their first action is to reboot. If that doesn’t fix it, go crying to the vendor.
I liken them to “button pushers” who don’t know or care how the button works, why the button works, etc. Is it possible, or even likely, that Windows creates more clueless badmins by sheer size of their market share? Absolutely. But the real problem is that few of them seem intent to actually learn what’s going on under the hood, how, or why. By and large, they care only that when they click “this” button, “that” happens.
It’s not so much the tool of choice I’m judging, just the…intellectually non-curious types that tend to use it.
That anecdote reminds me of a recent one. We had a data exchange setup with an outside party. They put in a ticket saying our sending node wasn’t working. Of course, we investigate, and it’s definitely sending. Logs showed the outbound request and the successful response from their node.
We tell them our side is working fine. They said “no, it’s not.” So I pull the logs again showing that, yes, it IS working.
Didn’t hear from them for a couple of days. Finally the came back and said “All good. The C: drive was just full”
Ah, fair enough. That’s true. I’m looking at a client now with 1/3 of the company given domain admin soooooo… your point is made.
Wait do I upvote or downvote if I agree. Lmao
I’m a mod here, and I don’t even know 😆. Whatever suits you lol.