Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.

  • Foofighter
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    1 year ago

    “Half of the time”

    The 7 doesn’t work properly on my laptop which is only relevant during boot (USB keyboard deactivated) or meetings as both passwords contain a 7. I didn’t even create a ticket yet and it’s been months.

    • Godric@lemmy.worldOP
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      1 year ago

      Why haven’t you? Throw it in the queue, don’t mark it as an issue that might lose the company thousands of dollars per minute, and good things can happen!

    • ddkman@lemm.ee
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      1 year ago

      Tbf that is also kinda stupid. Because at some point the “7” key will break entirely, and if the screen keyboard option on login is disabled in Windows (I don’t know why it would be), you won’t be able to log in at all. That is a lot of risk for a 30 USD keyboard.