A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • ElleChaise@kbin.social
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    11 months ago

    eBay does this too. They told me they can’t access my data to delete it, and have to login with their website or app and send information to just get my data, let alone have it deleted.

    • rengoku2@lemm.ee
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      11 months ago

      Doesn’t ebay delete the account after certain amount of inactivity? Just let it lapse then?

      • BearOfaTime@lemm.ee
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        11 months ago

        Don’t think so. I haven’t been able to login to my ebay account for 10+ years, still get emails.

      • Apathy Tree@lemmy.dbzer0.com
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        11 months ago

        Doubtful - I leave my account for years at a time between logins, and it’s still active (have had the account since 2002 or so, and have had at least a 10 year span without any use).