• KevonLooney@lemm.ee
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    1 year ago

    Here’s the thing: you might know the answer immediately because you’re an experienced worker but not everyone is trained. Companies spend $0 on training now and customers don’t know who’s the real person to ask.

    I don’t ask something rude like “are you sure?”, I say “oh I thought they were on aisle 3?” or something. Then you can see the person really knows where something is.

    • dependencyinjection
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      1 year ago

      As I told the other person. Positive intent.

      If I don’t know the answer I’ll find the answer out for you.