• whofearsthenight@lemm.ee
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    1 year ago

    This perspective is the one that is brought to you by late stage capitalism, and is pretty obviously unethical. The microscope didn’t break, your company broke it. The hardware still works, it’s still functional, your company breaking it because part of your business plan is planned obsolescence isn’t even close to something we should tolerate, and especially in a climate conscience environment should be working really hard to do away with. This is also a relatively new phenomenon, right to repair didn’t become a movement until companies started not only not supporting their products, but actively blocking attempts at support the products because of planned obsolescence and overpriced support contracts.

    Which brings me to the other big problem with this comment. Everyone replying saying “no I wouldn’t do that,” including me, would probably absolutely do what you’re saying in a lot of cases. This is again, just part of capitalism. Profit must always go up, we must always feed the beast. Cultural norms now dictate this, and you can find someone justifying even the worst shit in just about every thread because our brains are so broken by this.

    Our laws should take account for this. No business model should trump basic ethics. People generally fall into this behavior. If you’re outright designing it this way, please board the next rocket for the sun.

    • DogMuffins
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      1 year ago

      pretty obviously unethical

      Perhaps under some kind of “intuitive ethics”. From a consequentialist perspective this model provides more R & D funding for better microscopes and is therefore the morally right action. A utilitarianist would argue that the greater public benefits from more highly developed microscopes while only the owner of the microscope benefits from opensource software.

      your company breaking it

      Discontinuing support is not “breaking it”. As in the OP, the owner of the microscope is still using it - it’s their responsibility support continued use, not the manufacturer.

      Profit must always go up

      This is a redditism and only really true of venture capital funded corporations, primarily info tech. Almost guaranteed that a microscope manufacturing company is owned by a university and as such self-sustaining profit is perfectly adequate.

      our brains are so broken by this.

      This is hyperbole but suppose you’re really just saying that we’re accustomed to thinking about things in a certain way. I would argue that most commenters are indeed used to thinking about things in a capitalism = evil kind of way. Certainly there are grave shortcomings of capitalism, but it is not completely without virtue. Funding for research is extraordinarily difficult under socialism for example. The inherent sink or swim mandate of capitalism ensures productive research. There’s an argument to be made that while the capitalist approach seems wasteful because the microscope becomes superseded, a socialist approach would also be wasteful because there’s no motivation for efficient research and development.

      • whofearsthenight@lemm.ee
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        1 year ago

        In many cases, discontinuing support is in fact breaking it, especially when (as the original post describes) the company deliberately architects things so that they cannot be maintained and arbitrarily cuts support. As the post describes, this is going to turn perfectly functioning equipment into landfill fodder, even though the company and thus their interest, may have gone out of business and gains nothing from the device artificially being forced into a state of obsolescence. Another obvious example, though much lower stakes, would be things like single-player games requiring a server component.

        Second, this assumes that this is the only possible model that keeps new R&D happening and better microscopes being made. Many companies with specialized equipment support it through things like support contracts and the like. That they don’t support them and design in them in a way that arbitrarily makes it so they can’t be self supported does suggest they are driven by profit motive and wish to increase sales not through making a better project thanks to their model support generous R&D, but by forcing more frequent purchases of equipment or in the case of like John Deere, making it significantly more costly to repair and charging exorbitant rates which you now have no choice to pay as all other avenues of repair have been now locked out.

        And I make no claims about the moral intent of capitalism as it can’t really have any. There are benefits to extremely well-regulated capitalism which is what my post suggests. I’ll also toss in that unregulated pure capitalism is a recipe for disaster and that while I do believe it’s possible to have an ethical business in capitalism, the reality shows over and over that the best of us aren’t likely to prevail and ethics are unlikely to win out. This is why we’ve regulated so much of capitalism whether through antitrust, labor laws, specific industry standards like food code (and even then we can see quite a lot of negative outcomes for the US compared to other countries which have stricter regulation.) Or, in a few cases simply replaced with socialist endeavors through the government (military, social security, medicare, education, etc.)

        Funding for research is extraordinarily difficult under socialism for example. The inherent sink or swim mandate of capitalism ensures productive research.

        I’d say evidence is to the contrary. The internet, for example, is essentially a socialist or even communist endeavor depending on which layer we’re talking about. Of course, the original invention of the WWW stemming from ARPAnet, which was a non-capitalist endeavor. The development of broadband infrastructure across the country is also the result of heavy regulation and significant taxpayer subsidy. Then we get to the servers, which are about 99% likely to be running on or relying on open-source software. We’re having this discussion on a server running an open source OS running open source software. Also worth noting that significant amounts of research happens through publicly funded state universities.

        Last, I want to address this in a little more detail:

        a socialist approach would also be wasteful because there’s no motivation for efficient research and development.

        This is quite simply one of the most pervasive myths of capitalism, that somehow humans need to the fear of starvation or the pull of greed to do anything “productive.” Although I am sure there are some that would just as easily turn to full on hedonism, many of us not forced to labor in a capitalist society would find more beneficial things for ourselves and humanity in general because many of us have a driven curiosity. Like those opensource projects I mentioned above - I’d love to contribute, but in my regular capitalist job (which tbh is probably a net-loss for humanity if I’m being honest) means I work 9+ hours a day, am stuck with an additional 1.5 hours of commute each day, and so on, such that I’m not left with the time to pursue projects like this that I’d consider beneficial. But even forgetting me, the whole open source software movement and the millions of person-hours donated to research and development is nearly entirely evidence to contrary of your thesis. What is perhaps wasteful in this case is that under capitalism, those people developing software like the one that’s allowing us to have this conversation, can’t spend the effort they’d often like to.

        • DogMuffins
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          1 year ago

          discontinuing support is in fact breaking it, especially when (as the original post describes) the company deliberately architects things so that they cannot be maintained and arbitrarily cuts support.

          On the contrary, the post is describing how they’re maintaining the equipment beyond it’s service life - it’s not broken.

          Second […]

          There’s no indication that the company that manufactured the microscopes does not offer support? Maybe the guy’s lab just doesn’t want to pay for it.

          I make no claims about the moral intent of capitalism

          You literally said that discontinuing support is unethical.

          I’d say evidence is to the contrary. The internet, for example, is essentially a socialist or even communist endeavour

          If you think the last 30 years of internet tech is non-capitalist I don’t know what to say to you.

          […] I’d love to contribute, but in my regular capitalist job […]

          Sorry mate, you’ve kind of ranted yourself onto a tangent here.

          I’m not advocating capitalism, I’m merely saying that there are reasons why things are the way that they are that commenters here seem unable to consider.

          Lemmy has of course inherited reddit’s hatred of corporate profiteering. Of course we should be wary of companies pursuing profit to the detriment of the societies they function within, but that doesn’t mean that all company’s are engaging in greedy profiteering nor that all corporate behavior is an example of greedy profiteering.

          I also made the incendiary claim that no one here would open source the software client for the microscope at EoL. I stand by that.

          The model in question is the only one we have for oligopolies producing specialist equipment. There are few buyers, few producers, and the R&D costs are high in comparisson to volume sold.

          Many commenters are making the absurd and unsupported claim that open sourcing software for older models is somehow “good customer service” that will inspire future sales. IMO this type of claim is the height of arrogance, as though any commenter here has more data and more experience than the management of these companies. As though no one at any of these companies has ever considered that open sourcing their client software might boost future sales. Of course they have considered it, and based on the market research and financial models that they have access to and we do not, they have concluded that whatever they’re doing right now is the best way forward.

          As always in this kind of banter, commenters are looking for lazy generalisations on which to base their reasoning. Companies are greedy and bad. Open Source and Socialism is Good. There is always nuance that explains why things are the way they are. Sometimes corporate behavior is the result of excessive greed, but more often there are reasonable explanations.