• boonhet@lemm.ee
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    1 年前

    Nah, definitely goes above and beyond. There are some companies that do this, but there are plenty that will do anything they can to make you just go away.

    I’ve heard a similar story of BeQuiet. Friend bought a cooler for AM3, upgraded to AM4, asked about new bracket, it was shipped out to them for free. But I think in that case it was actual company policy they announced on their website, as did many other cooler manufacturers when AM4 came out.

    • Aux@feddit.uk
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      1 年前

      Pretty much every company and every shop I’ve used in my 40+ years on this planet went above and beyond. Both big corporations like IKEA and Philips to small local online shops, which are trying to survive in a world dominated by Amazon. I also lived in a few European countries and had the same experience everywhere.