The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.
With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”
Hanlon’s Razor would seem to apply here. Never attribute to malice that which is adequately explained by stupidity.
Most likely the system that handles cancellations simply isn’t designed for a large number of simultaneous transactions. That’s simply not a system you would design or prioritize around guaranteed uptime.
Hanlon’s razor is almost completely arbitrary and should only be applied in a vacuum. It’s about giving people the benefit of the doubt, not many-billions-of-dollars corporations
You’ve clearly never worked in any sort of IT environment.