• Neshura@bookwormstory.social
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      9 months ago

      Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund

      • Nate Cox@programming.dev
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        9 months ago

        Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.

        Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.

        • NuXCOM_90Percent@lemmy.zip
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          9 months ago

          They are not compelled to but Valve have generally been really good about providing refunds, even outside of the “contractual” window, if you point out there is a good reason.

          I got a refund for mordhau with like 30 hours in by just linking to the pc gamer (?) article about the rampant anti-semitism and racism and “I would rather not give money to literal nazis”.

        • Sylvartas@lemmy.world
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          9 months ago

          They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)