One chestnut from my history in lottery game development:

While our security staff was incredibly tight and did a generally good job, oftentimes levels of paranoia were off the charts.

Once they went around hot gluing shut all of the “unnecessary” USB ports in our PCs under the premise of mitigating data theft via thumb drive, while ignoring that we were all Internet-connected and VPNs are a thing, also that every machine had a RW optical drive.

  • body_by_make@lemmy.dbzer0.com
    link
    fedilink
    arrow-up
    253
    arrow-down
    1
    ·
    8 months ago

    Often times you’ll find that the crazy things IT does are forced on them from higher ups that don’t know shit.

    A common case of this is requiring password changes every x days, which is a practice that is known to actively make passwords worse.

    • dual_sport_dork@lemmy.world
      link
      fedilink
      arrow-up
      102
      ·
      8 months ago

      Or it prompts people to just stick their “super secure password” with byzantine special character, numeral, and capital letter requirements to their monitor or under their keyboard, because they can’t be arsed to remember what nonsensical piece of shit they had to come up with this month just to make the damn machine happy and allow them to do their jobs.

      • SpaceNoodle@lemmy.world
        link
        fedilink
        arrow-up
        45
        arrow-down
        1
        ·
        edit-2
        8 months ago

        I do this in protest of asinine password change rules.

        Nobody’s gonna see it since my monitor is at home, but it’s the principle of the thing.

        • residentmarchant@lemmy.world
          link
          fedilink
          English
          arrow-up
          9
          arrow-down
          24
          ·
          8 months ago

          A truly dedicated enough attacker can and will look in your window! Or do fancier things like enable cameras on devices you put near your monitor

          Not saying it’s likely, but writing passwords down is super unsafe

          • Krudler@lemmy.worldOP
            link
            fedilink
            English
            arrow-up
            57
            arrow-down
            3
            ·
            8 months ago

            What you are describing is the equivalent of somebody breaking into your house so they can steal your house key.

            • curve_empty_buzz
              link
              fedilink
              arrow-up
              21
              arrow-down
              5
              ·
              8 months ago

              No, they’re breaking into your house to steal your work key. The LastPass breach was accomplished by hitting an employee’s personal, out of date, Plex server and then using it to compromise their work from home computer. Targeting a highly privileged employees personal technology is absolutely something threat actors do.

              • Krudler@lemmy.worldOP
                link
                fedilink
                English
                arrow-up
                14
                ·
                8 months ago

                The point is if they’re going to get access to your PC it’s not going to be to turn on a webcam to see a sticky note on your monitor bezel. They’re gonna do other nefarious shit or keylog, etc.

                • residentmarchant@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  6
                  arrow-down
                  3
                  ·
                  8 months ago

                  Why keylog and pick up 10k random characters to sift through when the password they want is written down for them?

    • xkforce@lemmy.world
      link
      fedilink
      arrow-up
      37
      ·
      8 months ago

      The DOD was like this. And it wasn’t just that you had to change passwords every so often but the requirements for those passwords were egregious but at the same time changing 1 number or letter was enough to pass the password requirements.

    • xubu@infosec.pub
      link
      fedilink
      English
      arrow-up
      23
      ·
      8 months ago

      I’m in IT security and I’m fighting this battle. I want to lessen the burden of passwords and arbitrary rotation is terrible.

      I’ve ran into a number of issues at my company that would give me the approval to reduce the frequency of expired passwords

      • the company gets asked this question by other customers “do you have a password policy for your staff?” (that somehow includes an expiration frequency).

      • on-prem AD password complexity has some nice parts built in vs some terrible parts with no granularity. It’s a single check box in gpo that does way too much stuff. I’m also not going to write a custom password policy because I don’t have the skill set to do it correctly when we’re talking about AD, that’s nightmare inducing. (Looking at specops to help and already using Azure AD password protection in passive mode)

      • I think management is worried that a phishing event happens on a person with a static password and then unfairly conflating that to my argument of “can we just do two things: increase password length by 2 and decrease expiration frequency by 30 days”

      At the end of the day, some of us in IT security want to do the right things based in common sense but we get stymied by management decisions and precedence. Hell, I’ve brought NIST 800-63B documentation with me to check every reason why they wouldn’t budge. It’s just ingrained in them - meanwhile you look at the number of tickets for password help and password sharing violations that get reported … /Sigh

      • partial_accumen@lemmy.world
        link
        fedilink
        arrow-up
        12
        ·
        8 months ago

        At the end of the day, some of us in IT security want to do the right things based in common sense but we get stymied by management decisions and precedence. Hell, I’ve brought NIST 800-63B documentation with me to check every reason why they wouldn’t budge. It’s just ingrained in them - meanwhile you look at the number of tickets for password help and password sharing violations that get reported …

        Paint the picture for management:

        At one time surgery was the purview of medieval barbers. Yes, the same barbers that cut your hair. At the time there were procedures to intentionally cause people to bleed excessively and cutting holes the body to let the one of the “4 humors” out to make the patient well again. All of this humanity arrived at with tens of thousands of years of existence on Earth. Today we look at this as uninformed and barbaric. Yet we’re doing the IT Security equivalent of those medieval barber still today. We’re bleeding our users unnecessarily with complex frequent password rotation and other bad methods because that’s what was the standard at one time. What’s the modern medicine version of IT Security? NIST 800-63B is a good start. I’m happy to explain whats in there. Now, do we want to keep harming our users and wasting the company’s money on poor efficiency or do we want to embrace the lesson learned from that bad past?

      • 𝕸𝖔𝖘𝖘@infosec.pub
        link
        fedilink
        English
        arrow-up
        9
        ·
        8 months ago

        I feel this. I increased complexity and length, and reduced change frequency to 120d. It worked really well with the staggered rollout. Shared passwords went down significantly, password tickets went to almost none (there’s always that ‘one’). Everything points to this being the right thing and the fact that NIST supports this was a win… until the the IT audit. The auditor wrote “the password policy changed from 8-length, moderate complexity, 90-day change frequency to 12-length, high complexity, 120-day change frequency” and the board went apeshit. It wasn’t an infraction or a “ding”, it was only a note. The written policy was, of course, changed to match the GPO, so the note was for the next auditor to know of the change. The auditor even mentioned how he was impressed with the modernity of our policy and how it should lead to a better posture. I was forced to change it back, even though I got buyin from CTO for the change. BS.

    • Krudler@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      19
      ·
      edit-2
      8 months ago

      That’s super true, so many times to stay ISO compliant (I’m thinking about the lottery industry here), security policies need to align with other recommendations and best practices that are often insane.

      But then there’s a difference between those things which at least we can rationalize WHY they exist… and then there’s gluing USB plugs shut because they read about it on slashdot and had a big paranoia. Lol

    • Aceticon@lemmy.world
      link
      fedilink
      arrow-up
      15
      ·
      edit-2
      8 months ago

      What I really love is mandatory length and character password policies so complex that together with such password change requirements that push people beyond what is humanly possible to memorize, so it all ends down written in post-its, the IT equivalent of having a spare key under a vase or the rug.

    • ditty@lemm.ee
      link
      fedilink
      arrow-up
      14
      arrow-down
      1
      ·
      8 months ago

      For our org, we are required to do this for our cybersecurity insurance plan

      • Natanael@slrpnk.net
        link
        fedilink
        arrow-up
        7
        ·
        8 months ago

        Tell them NIST now recommends against it so the insurance company is increasing your risks

        • Hobo@lemmy.world
          link
          fedilink
          arrow-up
          4
          ·
          8 months ago

          The guideline is abundantly clear too with little room for interpretation:

          5.1.1.1 Memorized Secret Authenticators

          Verifiers SHOULD NOT impose other composition rules (e.g., requiring mixtures of different character types or prohibiting consecutively repeated characters) for memorized secrets. Verifiers SHOULD NOT require memorized secrets to be changed arbitrarily (e.g., periodically). However, verifiers SHALL force a change if there is evidence of compromise of the authenticator.

          https://pages.nist.gov/800-63-3/sp800-63b.html

    • kent_eh@lemmy.ca
      link
      fedilink
      English
      arrow-up
      10
      ·
      8 months ago

      And in my company the password change policies are very different from one system to another. Some force a change monthly, some every 28 days, some every 90 days, and thwn there is rhat one legacy system that no longer has a functioning password change mechanism, so we can’t change passwords there if we wanted to.

      And the different systems all want different password formats, have different re-use rules.

      And, with all those uncoordinated passwords, they don’t allow password managers to be used on corporate machines, despite the training materials that the company makes us re-do every year recommending password managers…

    • Ookami38@sh.itjust.works
      link
      fedilink
      arrow-up
      9
      ·
      8 months ago

      So glad we opted for a longer password length, with fewer arbitrary limits, and expiry only after 2 years or a suspected breach.

    • linearchaos@lemmy.world
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      3
      ·
      8 months ago

      Forcing password expiration does cause people to make shittier passwords. But when their passwords are breached programitically or through social engineering They don’t just sit around valid for years on the dark web waiting for someone to buy them up.

      • body_by_make@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        16
        arrow-down
        1
        ·
        8 months ago

        This requirement forces people who can’t otherwise remember passwords to fall into patterns like (kid’s name)(season)(year), this is a very common password pattern for people who have to change passwords every 90 days or so. Breaching the password would expose the pattern and make it easy enough to guess based off of.

        • linearchaos@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          2
          ·
          8 months ago

          99% of password theft currently comes from phishing. Most of the people that get fished don’t have a freaking clue they got fished oh look the Microsoft site link didn’t work.

          Complex passwords that never change don’t mean s*** when your users are willing to put them into a website.

        • linearchaos@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          arrow-down
          11
          ·
          8 months ago

          It’s still not in a freaking list that they can run a programmatic attack against. People that give this answer sound like a f****** broken record I swear.

            • linearchaos@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              arrow-down
              2
              ·
              8 months ago

              Years ago phishing and 2fa breaches werent as pervasive. Since we can’t all go to pass key right now, nobody’s doing a damn thing about the phishing campaigns. Secops current method of protection is to pay companies that scan the dark web by the lists and offer up if your password’s been owned for a fee.

              That’s a pretty s***** tactic to try to protect your users.

              • body_by_make@lemmy.dbzer0.com
                link
                fedilink
                arrow-up
                3
                ·
                edit-2
                8 months ago

                We’re on the internet, you can say shit.

                If your user is just using johnsmithfall2022 as their password and they update the season and year every time, it’s pretty easy for hackers to identify that pattern and correct it. This is not the solution and it actively makes life worse for everyone involved.

            • linearchaos@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              arrow-down
              1
              ·
              8 months ago

              No never minded people that think that all passwords are being cracked tell me I’m wrong. Lists emails and passwords grabbed from fishing attacks tell me the people that are too lazy to change their passwords and once in awhile don’t deserve the security.

              • glue_snorter@lemmy.sdfeu.org
                link
                fedilink
                English
                arrow-up
                2
                ·
                8 months ago

                I’m a native English speaker. I can’t understand your comment. I sense that you have a useful perspective, could you rephrase it so it’s understandable?

      • Natanael@slrpnk.net
        link
        fedilink
        arrow-up
        5
        ·
        8 months ago

        NIST now recommends watching for suspicious activity and only force rotation when there’s risk of compromise

    • vagrantprodigy@lemmy.whynotdrs.org
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      10
      ·
      8 months ago

      Even better is forcing changes every 30 or 60 days, and not allowing changes more than every week. Our users complain daily between those rules and the password requirements that they are too dumb to understand.

      • JigglySackles@lemmy.world
        link
        fedilink
        arrow-up
        14
        arrow-down
        1
        ·
        8 months ago

        Password changes that frequent are shown to be ineffective, especially for the hassle. Complexity is a better protection method.

        • vagrantprodigy@lemmy.whynotdrs.org
          link
          fedilink
          English
          arrow-up
          3
          arrow-down
          1
          ·
          8 months ago

          I’m aware. Apparently everyone who read my post has misread it. I’m saying that the requirements above are terrible, and they make my users complain constantly. Our security team constantly comes up with ways to increase security theater at the detriment of actual security.

  • neveraskedforthis@lemmy.world
    link
    fedilink
    arrow-up
    146
    ·
    8 months ago

    Banned open source software because of security concerns. For password management they require LastPass or that we write them down in a book that we keep on ourselves at all times. Worth noting that this policy change was a few months ago. After the giant breach.

    And for extra absurdity: MFA via SMS only.

    I wish I was making this up.

    • JackGreenEarth@lemm.ee
      link
      fedilink
      arrow-up
      87
      arrow-down
      2
      ·
      8 months ago

      Banning open source because of security concerns is the opposite of what they should be doing if they care about security. You can’t vet proprietary software.

      • DKP@lemmy.world
        link
        fedilink
        English
        arrow-up
        36
        ·
        8 months ago

        It’s not about security, it’s about liability. You can’t sue OSS to get shareholders off your back.

    • JigglySackles@lemmy.world
      link
      fedilink
      arrow-up
      15
      ·
      8 months ago

      I tried so hard to steer my last company away from SMS MFA. CTO basically flat out said, “As long as I’m here SMS MFA will always be an option.”

      Alright, smarmy dumbass. I dream of the day when they get breached because of SMS.

      • Aceticon@lemmy.world
        link
        fedilink
        arrow-up
        3
        ·
        8 months ago

        If I remember it correctly, in GSM it’s perfectly possibly to spoof a phone number to receive the SMS using the roaming part of the protocol.

        The thing was designed to be decently safe, not to be highly secure.

    • Hobart_the_GoKart@lemm.ee
      link
      fedilink
      arrow-up
      15
      arrow-down
      1
      ·
      8 months ago

      Care to elaborate “MFA via SMS only”? I’m not in tech and know MFA through text is widely used. Or do you mean alternatives like Microsoft Authenticator or YubiKey? Thanks!

      • Funwayguy@lemmy.world
        link
        fedilink
        arrow-up
        36
        arrow-down
        1
        ·
        8 months ago

        Through a low tech social engineering attack referred to as SIM Jacking, an attacker can have your number moved to their SIM card, redirecting all SMS 2FA codes effectively making the whole thing useless as a security measure. Despite this, companies still implement it out of both laziness and to collect phone numbers (which is often why SMS MFA is forced)

      • Appoxo@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        12
        ·
        8 months ago

        Sim swap is quite easy if you are convincing enough for support at an ISP doing phone plans.
        Now imagine if I sim-swapped your 2FA codes :)

        Exactly this. Instead you should use a phone app like Aegis or proprietary solutions like MS Authenticator to MFA your access because it’s encrypted.

  • Herrmens@lemmy.world
    link
    fedilink
    arrow-up
    131
    arrow-down
    7
    ·
    8 months ago

    Took away Admin rights, so everytime you wanted to install something or do something in general that requires higher privileges, we had to file a ticket in the helpdesk to get 10 minutes of Admin rights.

    The review of your request took sometimes up 3 days. Fun times for a software developer.

    • ShunkW@lemmy.world
      link
      fedilink
      arrow-up
      54
      ·
      8 months ago

      We worked around this at my old job by getting VirtualBox installed on our PCs and just running CentOS or Ubuntu VMs to develop in. Developing on windows sucks unless you’re doing .NET imo.

      • lightnegative@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        8 months ago

        Developing on VMs also sucks, neverending network issues on platforms like Windows which have a shitty networking stack (try forwarding ports or using VPN connections).

        In fact, Windows is just a shitty dev platform in general for non-Microsoft technologies but I get that you needed to go for the least shit option

        • ShunkW@lemmy.world
          link
          fedilink
          arrow-up
          2
          ·
          8 months ago

          Yeah fortunately we didn’t need to do any port forwarding or anything complex for networking for developing locally. It was definitely much easier for us. I don’t like Apple, but I didn’t mind my other old job that gave us MacBooks honestly.

    • Krudler@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      43
      ·
      8 months ago

      Oh shit, you just reminded me of the time that I had to PHONE Macromedia to manually activate software because of the firewalling. This was after waiting days to get administrative permission to install it in the first place.

      “Thank you” for helping resurface those horrible memories!

      I don’t miss those days.

    • Shambling Shapes@lemmy.one
      link
      fedilink
      English
      arrow-up
      31
      ·
      8 months ago

      3 days? That’s downright speedy!

      I submitted a ticket that fell into a black hole. I have long since found an alternate solution, but am now keeping the ticket open for the sick fascination of seeing how long it takes to get a response. 47 days and counting…

        • Natanael@slrpnk.net
          link
          fedilink
          arrow-up
          10
          ·
          8 months ago

          Any ticketing system set up like that is just begging for abuse. If they don’t have queue managers then the team should share the hit if they just leave the ticket untouched

    • PoolloverNathan@programming.dev
      link
      fedilink
      English
      arrow-up
      8
      ·
      edit-2
      8 months ago

      During those 10 minutes of admin rights:

      net user secretlocaladmin * /add
      net localgroup administrators secretlocaladmin /add
      
        • XEAL@lemm.ee
          link
          fedilink
          arrow-up
          1
          ·
          edit-2
          8 months ago

          No, it was quite extensive (20-30?) and we (I) kept expanding it. I even added icons for each app so it looked nice.

          All published software was approved by Cybersecurity. We allowed people to request apps and evaluated each case.

  • Canopyflyer@lemmy.world
    link
    fedilink
    English
    arrow-up
    107
    arrow-down
    3
    ·
    8 months ago

    Over 150 Major Incidents in a single month.

    Formerly, I was on the Major Incident Response team for a national insurance company. IT Security has always been in their own ivory tower in every company I’ve worked for. But this company IT Security department was about the worst case I’ve ever seen up until that time and since.

    They refused to file changes, or discuss any type of change control with the rest of IT. I get that Change Management is a bitch for the most of IT, but if you want to avoid major outages, file a fucking Change record and follow the approval process. The security directors would get some hair brained idea in a meeting in the morning and assign one of their barely competent techs to implement it that afternoon. They’d bring down what ever system they were fucking with. Then my team had to spend hours, usually after business hours, figuring out why a system, which had not seen a change control in two weeks, suddenly stopped working. Would security send someone to the MI meeting? Of course not. What would happen is, we would call the IT Security response team and ask if anything changed on their end. Suddenly 20 minutes later everything was back up and running. With the MI team not doing anything. We would try to talk to security and ask what they changed. They answered “nothing” every god damn time.

    They got their asses handed to them when they brought down a billing system which brought in over $10 Billion (yes with a “B”) a year and people could not pay their bills. That outage went straight to the CIO and even the CEO sat in on that call. All of the sudden there was a hard change freeze for a month and security was required to file changes in the common IT record system, which was ServiceNow at the time.

    We went from 150 major outages (defined as having financial, or reputation impact to the company) in a single month to 4 or 5.

    Fuck IT Security. It’s a very important part of of every IT Department, but it is almost always filled with the most narcissistic incompetent asshats of the entire industry.

        • Machindo@lemmy.ml
          link
          fedilink
          arrow-up
          14
          ·
          8 months ago

          At my current company all changes have to happen via GitHub PR and commit because we use GitOps (ex: ArgoCD with Kubernetes). Any changes you do manually are immediately overwritten when ArgoCD notices the config drift.

          This makes development more annoying sometimes but I’m so damn glad when I can immediately look at GitHub for an audit trail and source of truth.

          It wasn’t InfoSec in this case but I had an annoying tech lead that would merge to main without telling people, so anytime something broke I had his GitHub activity bookmarked and could rule that out first.

          • shasta@lemm.ee
            link
            fedilink
            arrow-up
            7
            ·
            8 months ago

            You can also lock down the repo to require approvals before merge into main branch to avoid this.

            • Machindo@lemmy.ml
              link
              fedilink
              arrow-up
              1
              ·
              edit-2
              8 months ago

              Since we were on the platform team we were all GitHub admins 😩. So it all relied on trust. Is there a way to block even admins?

              • shasta@lemm.ee
                link
                fedilink
                arrow-up
                2
                ·
                8 months ago

                Hm can’t say. I’m using bitbucket and it does block admins, though they all have the ability to go into settings and remove the approval requirement. No one does though because then the bad devs would be able to get changes in without reviews.

                • Machindo@lemmy.ml
                  link
                  fedilink
                  arrow-up
                  1
                  ·
                  8 months ago

                  That sounds like a good idea. I’ll take another look at GitHub settings. Thanks!

      • Canopyflyer@lemmy.world
        link
        fedilink
        English
        arrow-up
        9
        ·
        8 months ago

        The past several years I have been working more as a process engineer than a technical one. I’ve worked in Problem Management, Change Management, and currently in Incident for a major defense contractor (yes, you’ve heard of it). So I’ve been on both sides. Documenting an incident is a PITA. File a Change record to restart a server that is in an otherwise healthy cluster? You’re kidding, right? What the hell is a “Problem” record and why do I need to mess with it?

        All things I’ve heard and even thought over the years. What it comes down to, the difference between a Mom and Pop operation, that has limited scalability and a full Enterprise Environment that can support a multi-billion dollar business… Is documentation. That’s what those numb nuts in that Insurance Company were too stupid to understand.

    • RaoulDook@lemmy.world
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      2
      ·
      8 months ago

      Lack of a Change Control process has nothing to do with IT Security except within the domain of Availability. Part of Security is ensuring IT systems are available and working.

      You simply experienced working at an organization with poor enforcement of Change Control policies. That was a mistake of oversight, because with competent oversight anyone causing outages by making unapproved changes that cause an outage would be reprimanded and instructed to follow policy properly.

  • Hogger85b@kbin.social
    link
    fedilink
    arrow-up
    88
    arrow-down
    1
    ·
    8 months ago

    Set the automatic timeout for admin accounts to 15 minutes…meaning that process that may take an hour or so you have to wiggle the mouse or it logs out …not locks… logs out

    From installs to copying log files, to moving data to reassigning owner of data to the service account.

      • fat_stig@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        8 months ago

        Mine was removed by Corporate IT, along with a bunch of other open source stuff that made my life bearable.

        Also I spent 5 months with our cyber security guys to try and provide a simple file replication server for my team working in a remote office with shit internet connectivity. I gave up, the spooks put up a solid defense, push all the onerous IT security compliance checking onto my desk instead of taking control.

        Not as bad as my previous company though, outsourced IT support to ATOS was a nightmare.

        • Aceticon@lemmy.world
          link
          fedilink
          arrow-up
          8
          ·
          edit-2
          8 months ago

          It’s reasonably easy to make a hardware mouse wiggler with an Arduino Micro (and I don’t mean something that physically moves a mouse, rather something that looks like a USB mouse to the computer and periodically sends mouse movement messages).

          If you’re desperate enough, look it up as it’s quite simple so there should be step by step instructions out there.

            • Aceticon@lemmy.world
              link
              fedilink
              arrow-up
              3
              ·
              8 months ago

              Well, my off the cuff suggestion was what seems simple to me in this domain ;)

              That said I get what you mean and agree.

            • Aceticon@lemmy.world
              link
              fedilink
              arrow-up
              2
              ·
              edit-2
              8 months ago

              Yeah, it’s surprisingly simple to get these microcontrollers to become essentially programmable keyboard/mouse emulators, by which point if you’re familiar with the stuff to program them (Arduino being the simplest and most widespread framework) it really just becomes a coding task and you can get it to do crazy stuff.

              I suggested an Arduino Micro board because it bypasses the whole hardware side of the problem, but something like what you mention is even simpler.

            • glue_snorter@lemmy.sdfeu.org
              link
              fedilink
              English
              arrow-up
              1
              ·
              8 months ago

              I used a Sidewinder keyboard for years with programmable macros.

              Yeah, I had my password as a macro.

              Dick move on my part as the macro, I’m fairly sure, is stored in plaintext on the PC. But the convenience was great. I don’t do that any more.

          • fat_stig@lemmy.world
            link
            fedilink
            English
            arrow-up
            5
            ·
            8 months ago

            After mine was disabled, I found that if I run videos of old meetings or training onscreen, it keeps the system alive…

            Works nicely when I’m WFH.

            • Krudler@lemmy.worldOP
              link
              fedilink
              English
              arrow-up
              6
              ·
              8 months ago

              Ahhh the old “level up an RPG Skill by jamming a pen cap into a key and going to watch Night Court reruns” method.

              Thanks, I actually didn’t know holding CTRL would keep the system awake!

            • FooBarrington@lemmy.world
              link
              fedilink
              arrow-up
              5
              ·
              8 months ago

              Does that keep your status in Teams as “online”? That’s what I use the jiggler for - if I’m waiting for CI tests which take 30+ minutes and I sit in front of the laptop, I don’t want to have to manually jiggle my mouse every couple of minutes just to keep my status.

              • lightnsfw@reddthat.com
                link
                fedilink
                arrow-up
                2
                ·
                edit-2
                8 months ago

                Idk about every application but it keeps windows from timing out which serves most purposes for me.

    • netburnr@lemmy.world
      link
      fedilink
      English
      arrow-up
      16
      arrow-down
      1
      ·
      8 months ago

      There is no compliance item I am aware of that has that requirement, some CISO needs to learn to read.

  • dgmib@lemmy.world
    link
    fedilink
    arrow-up
    74
    ·
    8 months ago

    One IT security team insisted we have separate source code repositories for production and development environments.

    I’m honestly not sure how they thought that would work.

    • Potatos_are_not_friends@lemmy.world
      link
      fedilink
      arrow-up
      25
      ·
      edit-2
      8 months ago

      That’s fucking bananas.

      In my job, the only difference between prod/dev is a single environmental file. Two repositories would literally serve no purpose and if anything, double the chances of having the source code be stolen.

      • dgmib@lemmy.world
        link
        fedilink
        arrow-up
        9
        ·
        8 months ago

        That was the only difference for us as well. The CI/CD process built container images. Only difference between dev, test, and prod was the environment variables passed to the container.

        At first I asked the clueless security analyst to explain how that improves security, which he couldn’t. Then I asked him how testing against one repository and deploying from another wouldn’t invalidate the results of the testing done by the QA team, but he kept insisting we needed it to check some box. I asked about the source of the policy and still no explanation, at least not one that made any sense.

        Security analyst escalated it to his (thankfully not clueless) boss who promptly gave our process a pass and pointed out to Mr security analyst that literally nobody does that.

    • Tar_Alcaran@sh.itjust.works
      link
      fedilink
      arrow-up
      20
      ·
      8 months ago

      I’m honestly not sure how they thought that would work.

      Just manually copy-paste everything. That never goes wrong, right?

      • lightnegative@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        8 months ago

        I mean, it’s what the Security guys do, right? Just copy+paste everything, mandate that everyone else does it too, Management won’t argue because it’s for “security” reasons.

        Then the Security guys will sit around jerking each other off about how much more secure they made the system

    • CosmicTurtle@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      8 months ago

      Could work if dev was upstream from prod. But honestly there would be no difference between that and branches.

      • Rednax@lemmy.world
        link
        fedilink
        arrow-up
        6
        ·
        8 months ago

        Maybe it is a rights issue. Preventing a prod build agent of sorts to access develop code.

        • CosmicTurtle@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          8 months ago

          Yeah…assuming that the policy was written “from blood” (meaning someone did something stupid).

          But even then you can put other checks and balances in place to make sure that kind of thing doesn’t happen.

          This is such an extreme reaction though. Or the policy was made from someone dumb

    • mesamune@lemmy.world
      link
      fedilink
      arrow-up
      6
      ·
      8 months ago

      Yep doing that now. Not sustainable in the slightest. Im glad im not in charge of that system.

  • dual_sport_dork@lemmy.world
    link
    fedilink
    arrow-up
    52
    ·
    edit-2
    8 months ago

    Not my IT department (I am my IT department): One of the manufacturers for a brand of equipment we sell has a “Dealer Resource Center,” which consists solely of a web page where you can download the official product photography and user’s manuals, etc. for their products. This is to enable you to list their products on your e-commerce web site, or whatever.

    Apparently whoever they subcontracted this to got their hands on a copy of Front End Dev For Dummies, and in order to use this you must create a mandatory account with minimum password complexity requirements, and solve a CAPTCHA every time you log in. They also require you to change your password every 60 days, and if you don’t they lock your account and you have to call their tech support.

    Three major problems with this:

    1. There is no verification check that you are actually an authorized dealer of this brand of product, so any fool who finds this on Google and comes up with an email address can just create an account and away you go downloading whatever you want. If you’ve been locked out of your account and don’t feel like picking up the telephone – no problem! Just create a new one.

    2. There is no personalized content on this service. Everyone sees the same content, and it’s not like there’s a way to purchase anything on here or anyway, and your “account” stores no identifying information about you or your dealership that you feel like giving it other than your email address. You are free to fill it out with a fake name if you like; no one checks. You could create an account using obvioushacker@pwned.ru and no one would notice.

    3. Every single scrap of content on this site is identical to the images and .pdf downloads already available on the manufacturer’s public web site. There is no privileged or secure content hosted in this “Resource Center” whatsoever. The pictures aren’t higher res or anything. Even the file names are the same. It’s obviously hooked up to the same backend as the manufacturer’s public web site. So if there were such a thing as a “bad actor” who wanted to obtain a complete library of glamor shots of durable goods, for some reason, there’s nothing stopping them from scraping the public web site and coming up with literally exactly the same thing.

    It’s baffling.

  • Illecors@lemmy.cafe
    link
    fedilink
    English
    arrow-up
    50
    ·
    8 months ago

    Hasn’t made life hell, but the general dumb following of compliance has left me baffled:

    • users must not be able to have a crontab. Crontab for users disabled.
    • compliance says nothing about systemd timers, so these work just fine 🤦

    I’ve raised it with security and they just shrugged it off. Wankers.

    • mesamune@lemmy.world
      link
      fedilink
      arrow-up
      5
      ·
      8 months ago

      Thats really funny. Made my day thanks.

      Are they super old school and not know about systemd? Or are they doing something out of compliance that they may hate too? I have so many questions.

      • Illecors@lemmy.cafe
        link
        fedilink
        English
        arrow-up
        7
        ·
        8 months ago

        I actually think they’re new school enough where Linux to them means a lot less than it does to us. And so they don’t feel at home on a Linux machine and, unfortunately, don’t care to learn.

        I could totally be wrong, though. Maybe I’m the moron.

        • mesamune@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          8 months ago

          I dont think your the moron. Thats super strange. I can only think it might be some sort of standard that they had to comply with…or whatever.

  • countflacula@lemmy.ca
    link
    fedilink
    arrow-up
    49
    arrow-down
    2
    ·
    8 months ago

    Removed admin access for all developers without warning and without a means for us to install software. We got access back in the form of a secondary admin account a few days later, it was just annoying until then.

    • glad_cat@lemmy.sdf.org
      link
      fedilink
      arrow-up
      33
      arrow-down
      1
      ·
      edit-2
      8 months ago

      I had the same problem once. Every time I needed to be an admin, I had to send an email to an outsourced guy in another country, and wait one hour for an answer with a temporary password.

      With WSL and Linux, I needed to be admin 3 or 4 times per day. I CCed my boss for every request. When he saw that I was waiting and doing nothing for 4 hours every day, he sent them an angry email and I got my admin account back.

      The stupid restriction was meant for managers and sales people who didn’t need an admin account. It was annoying for developers.

      • mesamune@lemmy.world
        link
        fedilink
        arrow-up
        9
        ·
        edit-2
        8 months ago

        I worked at a big name health insurance company that did the same. You would have to give them an email, wait a week, then give them a call to get them to do anything. You could not install anything yourself, it was always a person that remote into your computer. After a month, I still didn’t have visual studio installed when they wanted me to work on some .Net. Then they installed the wrong version of Visual Studio. So the whole process had to be restarted.

        I got a new job within 3 months and just noped out.

  • Lexam@lemmy.ca
    link
    fedilink
    English
    arrow-up
    46
    arrow-down
    1
    ·
    8 months ago

    Locked down our USB ports. We work on network equipment that we have to use the USB port to log in to locally.

    • mesamune@lemmy.world
      link
      fedilink
      arrow-up
      6
      ·
      8 months ago

      One place I worked at did this but had bluetooth on no issues. People brought all kinds of things to the office.

  • FooBarrington@lemmy.world
    link
    fedilink
    arrow-up
    45
    ·
    8 months ago

    I had to run experiments that generate a lot of data (think hundreds of megabytes per minute). Our laptops had very little internal storage. I wasn’t allowed to use an external drive, or my own NAS, or the company share - instead they said “can’t you just delete the older experiments?”… Sure, why would I need the experiment data I’m generating? Might as well /dev/null it!

  • Rin@lemm.ee
    link
    fedilink
    arrow-up
    43
    ·
    8 months ago

    Mozilla products banned by IT because they had a vulnerability in a pervious version.

    Rant

    It was so bullshit. I had Mozilla Firefox 115.1 installed, and Mozilla put out an advisory, like they do all the fucking time. Fujitsu made it out to be some huge huge unfixed bug the very next day in an email after the advisory was posted and the email chain basically said “yk, we should just remove all Firefox. It’s vulnerable so it must be removed.”

    I wouldn’t be mad if they decided that they didn’t want to have it be a managed app or that there was something (actually) wrong with it or literally anything else than the fact that they didn’t bother actually reading either fucking advisory and decided to nuke something I use daily.

    • Dicska@lemmy.world
      link
      fedilink
      arrow-up
      23
      arrow-down
      1
      ·
      edit-2
      8 months ago

      Nah mate, they were completely right. What if you install an older version, and keep using it maliciously? Oh wait, now that you mention, I’m totally sure Edge had a similar problem at one point in the past. So refrain from using Edge, too. Or Explorer. And while we’re at it, it’s best to stay away from Chrome, as well. That had a similar vulnerability before, I’m sure. So let’s dish that, along with Opera, Safari, Maxthon and Netscape Navigator. Just use Lynx, it’s super lightweight!

      EDIT: on another thought, you should just have stopped working for the above reason. Nothing is safe anymore.

  • perviouslyiner@lemm.ee
    link
    fedilink
    English
    arrow-up
    44
    arrow-down
    1
    ·
    8 months ago

    Admin access needed to change the clock, which was wrong. Missed a train because of that.

  • TechyDad@lemmy.world
    link
    fedilink
    arrow-up
    43
    ·
    8 months ago

    ZScaler. It’s supposedly a security tool meant to keep me from going to bad websites. The problem is that I’m a developer and the “bad website” definition is overly broad.

    For example, they’ve been threatening to block PHP.Net for being malicious in some way. (They refuse to say how.) Now, I know a lot of people like to joke about PHP, but if you need to develop with it, PHP.Net is a great resource to see what function does what. They’re planning on blocking the reference part as well as the software downloads.

    I’ve also been learning Spring Boot for development as it’s our standard tool. Except, I can’t build a new application. Why not? Doing so requires VSCode downloading some resources and - you guessed it - ZScaler blocks this!

    They’ve “increased security” so much that I can’t do my job unless ZScaler is temporarily disabled.

    • AggressivelyPassive@feddit.de
      link
      fedilink
      arrow-up
      15
      arrow-down
      1
      ·
      8 months ago

      Also, zScaler breaks SSL. Every single piece of network traffic is open for them to read. Anyone who introduces zscaler should be fired and/or shot on sight. It’s garbage at best and extremely dangerous at worst.

      • G00d4y0u@lemmy.world
        link
        fedilink
        arrow-up
        8
        arrow-down
        1
        ·
        8 months ago

        Zscaler being the middleman is somewhat the point for security/IT teams using that feature.

        • AggressivelyPassive@feddit.de
          link
          fedilink
          arrow-up
          8
          ·
          8 months ago

          And it’s a horrible point. You’re opening up your entire external network traffic to a third party, whose infrastructure isn’t even deployed or controllable in any form by you.

          • G00d4y0u@lemmy.world
            link
            fedilink
            arrow-up
            1
            arrow-down
            1
            ·
            8 months ago

            The idea being that it’s similar to using other enterprise solutions, many of which do the same things now.

            Zscaler does have lesser settings too, at it’s most basic it can do split tunneling for internal services at an enterprise level and easy user management. Which is a huge plus.

            I’d also like to point out that the entire Internet is a third party you have no control over which you open your external traffic to everyday.

            The bigger deal would be the internal network, which is also a valid argument.

            • AggressivelyPassive@feddit.de
              link
              fedilink
              arrow-up
              6
              ·
              8 months ago

              I’d also like to point out that the entire Internet is a third party you have no control over which you open your external traffic to everyday.

              Not really. Proper TLS enables relatively secure E2E encryption, not perfect, but pretty good. Adding Zscaler means, that my entire outgoing traffic runs over one point. So one single incident in one single provider basically opens up all of my communication. And given that so many large orgs are customers of ZScaler, this company pretty much has a target on its back.

              Additionally: I’m in Germany. My Company does a lot of contracting and communication with local, state and federal entities, a large part of that is not super secret, but definitely not public either. And now suddenly an Amercian company, that is legally required to hand over all data to NSA, CIA, FBI, etc. has access to (again) all of my external communication. That’s a disaster. And quite possibly pretty illegal.

    • tslnox@reddthat.com
      link
      fedilink
      arrow-up
      10
      ·
      8 months ago

      Yeah. Zscaler was once blocking me from accessing the Cherwell ticket system, which made me unable to write a ticket that Zscaler blocked me access to Cherwell.

      Took me a while to get an IT guy to fix it without a ticket.

    • lightnegative@lemmy.world
      link
      fedilink
      arrow-up
      4
      ·
      8 months ago

      It has the same problem as any kind of TLS interception/ traffic monitoring tool.

      It just breaks everything and causes a lot of lost time and productivity firstly trying to configure everything to trust a new cert (plenty of apps refuse to use the system cert store) and secondly opening tickets with IT just to go to any useful site on the internet.

      Thankfully, at least in my case, it’s trivial to disable so it’s the first thing I do when my computer restarts.

      Security doesn’t seem to do any checks about what processes are actually running, so they think they’ve done a good job and I can continue to do my job

    • Dkiscoo@lemmy.world
      link
      fedilink
      arrow-up
      4
      ·
      8 months ago

      Oh man our security team is trialing zscaler and netskope right now. I’ve been sitting in the meetings and it seems like it’s just cloud based global protect. GP was really solid so this worries me

    • killeronthecorner@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      8 months ago

      It’s been ages since I had to deal with the daily random road blocks of ZScaler, but I do think of it from time to time.

      Then I play Since U Been Gone by Kelly Clarkson.